MyGatePass, the UAE-based national visitor network, in partnership with talabat, has enabled the distribution of approximately 20,000 Ramadan meals to riders across the UAE this year. Each meal was allocated through a one-to-one basis; one verified rider, one meal, ensuring full accuracy and traceability at scale.
To deliver this level of precision, talabat leveraged the MyGatePass platform, which provides a secure, unified access network for verified individuals across participating properties in the UAE. Users registering via UAE PASS have their Emirates ID, verified mobile number, and vetted email securely linked to a unique encrypted QR code, enabling seamless recognition across all connected buildings. This eliminates repetitive forms, reduces lobby-level friction, and enables consistent verification across locations.
For the Ramadan initiative, this infrastructure enabled talabat to individually verify and process riders in real time, ensuring that every meal handover was accurately matched to the intended recipient without duplication or error.
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On-site verification. Each rider's unique, encrypted QR code is scanned in real time — no paperwork, no duplicates, no delays.
Beyond the initiative A shared commitment to the frontline
Beyond the Ramadan initiative, the collaboration reflects a shared commitment to improving operational efficiency and frontline worker experience. talabat has consistently invested in rider wellbeing through enhanced support systems, safety initiatives, and technology-led improvements designed to improve day-to-day operations.
From manual logs to real-time insights. From waiting at the gate to instant access.
A key area of focus is enhancing time efficiency for riders. Building entry processes that once required repeated identity checks and manual verification are being streamlined through MyGatePass's pre-verified, network-wide authentication system, helping ensure faster, smoother, and more seamless access across locations.
What's next A connected network that returns time to riders
As more properties across the UAE join the MyGatePass network, registered talabat riders will benefit from faster, more seamless access to buildings, reducing waiting times and improving delivery flow. The result is greater efficiency across the last-mile ecosystem and more time returned to riders for deliveries or rest between orders.
The system is already live, with the network continuing to expand across the UAE, supporting a more connected and efficient delivery experience for riders.
Get Started with MyGatePass
The future of visitor management in the UAE is digital, mobile, and verified through UAE Pass. Businesses and properties that adopt this approach today will set the standard for secure, seamless gate entry across Dubai.
Contact MyGatePass today to schedule a free demo and discover how MyGatePass can transform your building's visitor experience.